Frequently asked questions
Short answers about Fine Print, each with a link to the page that covers it in full. If your question isn’t here, try Troubleshooting or contact support.
Getting started
Section titled “Getting started”Why doesn’t my store look like the demo after I installed Fine Print?
Section titled “Why doesn’t my store look like the demo after I installed Fine Print?”Installing a theme brings its layout and settings, not the demo store’s photos, products, metafields, pages or menus. Choose your own images in each section, point product and collection sections at your own products and collections, and fill in the product metafields the spec rows read. See Install Fine Print.
Which preset should I pick, and how do I switch?
Section titled “Which preset should I pick, and how do I switch?”Fine Print comes with three presets: Fine Print for beauty, Remedy for wellness and Larder for food and drink. A preset sets the fonts and the color palette, and which sections your home page, header and footer start with, in which layout. Every preset has the same sections, blocks and settings, so you can set up anything one preset does on another by hand.
To switch, open the theme editor, click the Theme settings icon, then Theme style. Choose a style, click Change style, then Save. Shopify replaces your current theme settings with the preset’s but keeps your pages as they are, so duplicate your theme first if you want to keep your current look. See Presets and Shopify’s guide to theme settings.
Where do I change fonts and colors?
Section titled “Where do I change fonts and colors?”Fonts are in Theme settings > Typography: Heading font, Body font and Mono font, the font Fine Print uses for labels, numbers and specifications. Colors are in Theme settings > Colors, as color schemes. Each section then picks one of those schemes with its own Color scheme setting, and Page color scheme colors the page behind the sections.
Where does a setting live?
Section titled “Where does a setting live?”Settings that apply to the whole store, such as fonts, colors, the cart and product cards, are in Theme settings. Everything else belongs to a section or a block: click it in the theme editor to see its settings. The reference pages list every setting with its default, by section, block and theme settings group. The theme editor explains how they fit together.
Where do I find which version of Fine Print I have?
Section titled “Where do I find which version of Fine Print I have?”In your Shopify admin, go to Online Store. The version number shows with each theme. The release notes list what each version changed. Shopify explains theme versions.
How do updates work?
Section titled “How do updates work?”When we release a new version, a notification takes the place of the version number on the Online Store page of your admin. Shopify adds the new version as a draft with your theme editor changes copied over, and you publish it once you have checked it. Updates are free. See Updating Fine Print and Shopify’s guide to updating themes.
Products and collections
Section titled “Products and collections”Why don’t my products show specs or a how-to?
Section titled “Why don’t my products show specs or a how-to?”Spec rows and the how-to steps read product metafields. Each Spec row shows its Value only when the metafield it’s connected to has a value for that product, and the How to block needs its Steps connected to a rich text metafield. A row or block with nothing to show is left out for shoppers. See Product pages.
How do I show product reviews?
Section titled “How do I show product reviews?”Install a product review app that writes Shopify’s standard product rating metafields. Turn on Show rating in the Product title block to show the rating and the number of reviews under the title. The list of reviews and the review form come from the app’s own block, which you add to the product template.
Why are there no filters on my collection pages?
Section titled “Why are there no filters on my collection pages?”Filters come from Shopify, not from the theme. Fine Print shows them on collection and search pages whenever your store has filters set up. Add them in Shopify’s free Search & Discovery app under Filters. See Collections, filters and search and Shopify’s guide to Search & Discovery filters.
Can products show as a list instead of cards?
Section titled “Can products show as a list instead of cards?”Yes. In the Collection products and Search sections, set Product layout to Register for a table with a number, image, title, spec line, price and add button on each row, or Cards for a grid. See Collections, filters and search.
Subscriptions, the finder and sets
Section titled “Subscriptions, the finder and sets”Does Fine Print support subscriptions?
Section titled “Does Fine Print support subscriptions?”Yes, through a subscription app. Once the app gives a product selling plans, the Subscription plans block on the product page shows a one-time option and a subscribe option with each plan’s price. A product sold only by subscription shows only its plans. The cart shows the plan on each line. Fine Print doesn’t create plans itself. See Subscriptions.
How does the finder work?
Section titled “How does the finder work?”The Finder asks shoppers a few questions, then opens a collection filtered by their answers. Each answer’s Filter value has to match a filter value of that collection, as it reads in the collection’s filters, and an answer can also pin Top picks above the results. Fine Print includes a finder page template you can assign to a page. See Finder.
How do sets get their discount?
Section titled “How do sets get their discount?”The Build a set section lets shoppers pick products in steps and adds them to the cart together. The theme never calculates a discount. Create an automatic discount in Shopify admin for the set, and use the Tier message blocks to tell shoppers what it gives. See Build a set.
Where do shoppers enter a discount code?
Section titled “Where do shoppers enter a discount code?”At checkout. Fine Print’s cart has no discount code field. Order discounts already applied to the cart show as their own lines above the total. To hand new shoppers a code, use the Discount code setting of the Promo popup. See Cart.
Can I use a cart page instead of the cart drawer?
Section titled “Can I use a cart page instead of the cart drawer?”Yes. In Theme settings > Cart, set Cart type to Page. Adding a product and the cart link in the header then take shoppers to the Cart page, and the cart drawer is turned off. With Drawer, the default, both open the Cart drawer, and the cart page shows the same order. See Cart.
How do I show a free shipping line?
Section titled “How do I show a free shipping line?”Enter the amount in Free shipping threshold in Theme settings > Cart, in your store currency. The cart drawer and cart page then show how far the order is from free shipping. Leave it empty to hide the line. The line is only a message, so set up the free shipping rate itself in your Shopify shipping settings.
Languages and apps
Section titled “Languages and apps”Does Fine Print support multiple languages and currencies?
Section titled “Does Fine Print support multiple languages and currencies?”Yes. Fine Print’s storefront text and theme editor come in English, German, Spanish, French, Italian and Dutch. Add and publish languages in Settings > Languages in your admin, and translate your own content with Shopify’s free Translate & Adapt app. The Header and Footer show a language selector with Show language selector once more than one language is published, and a country selector with Show country/region selector once you sell to more than one country. See Languages and currencies and Shopify’s guide to languages.
How do I add an app to my store?
Section titled “How do I add an app to my store?”Apps add themselves through app embeds and app blocks in the theme editor. Add an app block with the Apps section on any page, or inside the Product section and its Purchase options block on the product page. The app’s developer supports the app. See Shopify’s guide to apps in themes.
Does Fine Print have a wishlist, back-in-stock alerts or a cookie banner?
Section titled “Does Fine Print have a wishlist, back-in-stock alerts or a cookie banner?”No. Wishlists and stock alerts keep data or send messages a theme can’t, so they need an app. For cookies, use Shopify’s own banner in Settings > Customer privacy. Shopify explains it in customer privacy settings.
Support
Section titled “Support”What does support cover?
Section titled “What does support cover?”Fine Print’s own features and bugs in the theme. It doesn’t cover custom code, design changes beyond the theme settings, or making Fine Print do something it doesn’t do. For that, hire a developer from the Shopify Partner directory. See Support.
How do I contact support?
Section titled “How do I contact support?”Use the support form. Include your store URL, the page where the problem happens, and a screenshot. See Support for reply times.